Return

You can request a return within 7 days of receiving your order.
Items must be unused, in original packaging, and in the same condition as received.
Customized or personalized items cannot be returned unless defective or incorrect.
Return shipping costs are the customer’s responsibility unless the return is due to our error.

Refunds

Refunds are processed once the returned item is received and inspected.
Refunds will be issued to the original payment method within 5-7 business days.
Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

Exchanges

f you received a damaged, defective, or incorrect item, contact us within 48 hours of delivery for a replacement.
Exchanges are subject to product availability.

Non-Returnable Items

Non-Returnable Items
Personalized/customized products.
Items purchased on sale or with discounts.
Used, damaged, or incomplete items.

How to Initiate a Return?

Email us at [support@zeekpop.com] with your order number and reason for return.

Need help?

We will provide return instructions and a shipping address.
Ship the item back and share the tracking details (if applicable).
Once received, we will process your refund or exchange.
For any questions, feel free to contact our customer support at [support@zeekpop.com].